STADIUM GUIDEBeginner's Guide

Kids and baby-related facilities and information

It is installed at Saitama Stadium where Urawa Reds Trial.
Information on facilities and services for kids and babies.
We aim to provide an environment where families can watch the game in peace.
We look forward to seeing you there!

01Stroller storage

Regarding storage of strollers
When Urawa Reds are Trial, we will be accepting strollers free of charge at the north and south entrance gates and at the five information desks within the stadium. Please feel free to make use of this service.
*Please note that we do not provide stroller rentals.

02 About diaper changing places

About diaper changing place
Nearly all women's restrooms in Saitama Stadium have diaper-changing beds. There are also diaper changing beds in the 13 men's restrooms on site, so please use them.
*Please note that diapers are not sold at the stadium.

03 Nursing room

About the nursing room
When Urawa Reds Trial are being held at Saitama Stadium, there is a nursing room located near the information desk on the south side stand of the concourse on the second floor of the stadium.
You can also breastfeed in the five medical rooms within the stadium when no other customers are receiving treatment. If you would like to use a nursing room, please inquire at the nearby information desk.
*Please note that there is no hot water available for milk, etc.

04 About the nursery room

About the nursery
During Urawa Reds Trial, there is a childcare room in the stadium where specialized staff will look after your children. This is a paid service and reservations are required. Please note that if there are a large number of applicants, a lottery will be held.
*Childcare hours are from 60 minutes before the start of Trial to 30 minutes after the end of Trial. (Registration also begins 60 minutes before the match.)
*Please note that parents cannot accompany their children while they are in our care.
Childcare room fee list Day games Trial at 4pm Night games Trial after 4pm
REX CLUB MEMBERLOYALTY /REGULAR 2,000 yen (tax included) 2,500 yen (tax included)
Including general REX CLUB WHITE members 2,500 yen (tax included) 3,000 yen (tax included)
  • *Payment will be made at the childcare center on the day. Please be sure to pay exactly the exact amount.
  • *Please note that childcare fees will not be refunded even if Trial is canceled due to weather, natural disasters, etc.
  • *If you are a REX CLUB member, please bring your membership card (card/digital).
  • *Member prices will also apply to those who register at the REX CLUB booth inside the stadium on the day.

■Notes

  • ・Only drinks will be served; snacks will not be provided.
  • ・If you have a fever of 37.5 degrees or higher within 24 hours including the day, we will refrain from keeping it.
  • ・We will measure the temperature before checking in on the day.
  • ・If your child has cold symptoms such as a cough or runny nose, we will ask that you refrain from keeping them.

■ Target age
1 to 6 years old (preschool children)
■ Capacity
10 people
* Reservations are required. If there are a large number of applicants, a lottery will be held.
■ Holding time
From 60 minutes before the start of Trial until 30 minutes after the end Trial.
*Registration begins 60 minutes before the start of Trial.
*Please note that parents are not allowed to accompany their children while they are in our care.
■ Combi Smile Co., Ltd.
Urawa Reds Home Game Childcare Room Application Page
http://www.combiwith.co.jp/reds/
■ Inquiries about the nursery room
Combi Smile Co., Ltd. Sales Department
[TEL] 03-6231-6382
[MAIL] smile.gh@combi.co.jp
Reception hours: 9:00-17:00 Monday-Friday (excluding Saturdays, Sundays, and the New Year holidays (12/29-1/4))

05 What if my child gets lost?

About the nursery
If your child gets lost in the stadium, please notify the nearest staff, security guard, or information. We will ask you for information about the lost child, and help you to meet them while keeping in touch.

06What if I get sick or get injured?

About the nursery
There are five medical rooms within Saitama Stadium, with one doctor, two nurses, and two staff members on standby during Trial. If you feel unwell or get injured, please inform a nearby staff member or information desk. Staff will guide you.
*AEDs (automated external defibrillators) are installed in three medical rooms on the second floor concourse inside Saitama Stadium.
Please ask at the information desk for information on the location.

If you have any questions about the stadium
Please come to the information!

Inside information
Inside information
Welcome Information (South Square)
welcome information
(South Square)
stadium map
stadium map

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