What is personal information

Personal information on this website refers to the customer's name, e-mail address, etc. provided by the customer for the services of the website operated and managed by Urawa Reds. means information that can identify you personally.

Purpose of use of personal information

This website is operated by Urawa Reds as part of its customer service. We may ask for your personal information to the extent necessary in the following cases.

• ・Send a message of support
• ・Responding to inquiries
• ・Other cases where providing personal information enables us to provide services that better meet your needs.

Even in such cases, customers can decide whether or not to provide their personal information to Urawa Reds. Urawa Reds does not force the provision of personal information. Most of the services on this website can be used without providing personal information, but there are some services that can only be used by customers who provide personal information. If you do not wish to provide your personal information, you may not be able to use these services.

The personal information we ask for is the items necessary to provide each service of this website, such as the following.

• ·full name
• ・Email address
• - Other matters essential to the provision of services

When customers provide personal information, the purpose of use will be clearly indicated on this website in advance, and the use will be limited to the scope of the purpose of use.

• ・To send replies to inquiries
• - To use as statistical data for marketing, product development, etc.
• ・For confirmation and communication that is essential in providing services
• ・To contact customers as necessary
• ・To improve the quality of our services and provide convenience to our customers

In addition, in order to detect and prevent fraudulent use of credit cards, the following personal information collected by Urawa Reds from customers will be provided to the card issuer of the customer.

• ·full name
• ·Billing Address
• ·telephone number
• ·email address
• ・Information about your internet usage environment, etc.

We will not provide it to third parties

Personal information provided by customers will not be disclosed to third parties except in the following cases.

• ・When the customer's consent has been obtained
• ・When required to provide personal information by law, etc.
• ・When providing personal information to the card issuer used by the customer in order for the card issuer to detect and prevent fraudulent use

In order to improve the quality of services provided by Urawa Reds and for the convenience of our customers, we may outsource the handling of the personal information you provide to us. Provide instructions and supervision to ensure that
In addition, when providing statistical information to others, only statistical information will be provided so that individual customers cannot be identified.

Personal information can be inquired, corrected or deleted at any time

If you wish to inquire about, correct, or delete your personal information, please contact us at the contact information below. In order to prevent the leakage of customers' personal information to third parties, we will disclose, correct, or delete customers' personal information stored at Urawa Reds within the scope necessary to achieve the aforementioned purposes of use of personal information, only if we can confirm that the request is made by the customer him/herself.
However, if the customer reports that the personal information held by Urawa Reds about the customer is contrary to the facts, Urawa Reds will correct or delete the personal information, but may refuse to disclose the personal information if the disclosure of the information would be detrimental to the interests of other customers or if Urawa Reds determines that the disclosure would significantly interfere with the performance of Urawa Reds 's business. We may refuse to disclose your personal information if we believe that disclosure would be detrimental to the interests of other customers or would significantly interfere with 's business operations.

About access logs

This website records the information of the computer of the person who accessed it as an access log for the following purposes. The access log includes domain name, IP address, OS type, browser type, access date and time, etc.

• ・Website maintenance and management
• ・Statistical analysis of website usage
• ・Solving website problems, etc.

Please be careful

This website contains content that provides services such as messages of support. Please be aware that the information you disclose yourself in such services will be public information to Urawa Reds and staff members.

This website may link to external websites that are not operated or managed by Urawa Reds. Urawa Reds is not responsible for the protection of personal information or the contents of the linked websites.

Specific Personal Information Protection Policy

Our company is committed to the proper handling of specific personal information and personal numbers (“specific personal information, etc.”) based on the “Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures” (“My Number Act”). This policy is established in order to work as an organization on securing.

1. Compliance with relevant laws, guidelines, etc.

The Company complies with the My Number Act, the Act on the Protection of Personal Information, other laws and ordinances, and the Guidelines for Appropriate Handling of Specific Personal Information (Business Operators) and other guidelines, and appropriately handles specific personal information, etc. We will handle it.

2. Purpose of use

The Company uses Specific Personal Information, etc. for the following purposes.

(1) Affairs relating to employees, other dependents, and National Pension Type 3 insured persons

• [1] Preparation of withholding slips
• [2] Clerical work related to health insurance and welfare pension insurance application
• [3] Employment insurance-related affairs

(2) Affairs related to the preparation of statutory records concerning the payment of remuneration and fees related to commission contracts, real estate usage fees, etc.

3. Matters concerning security control measures

The Company will take necessary and appropriate security control measures for the management of Specific Personal Information, etc., such as prevention of leakage, loss or damage. In addition, we will exercise necessary and appropriate supervision over those who handle Specific Personal Information, etc. and contractors (including subcontractors, etc.). Regarding the safety management measures for specific personal information, etc., we have specifically stipulated separately in the "Rules for Protection of Specific Personal Information, etc."

4. Contact point for inquiries, etc.

If you have any questions or complaints regarding the handling of specific personal information, etc. at our company, please contact the department in charge of the recipient of the specific personal information, etc. If the department in charge is unknown, or if you have any inquiries regarding the handling of personal information in general at our company, please contact us at the following contact information.

Urawa Red Diamonds Co., Ltd. Corporate Headquarters Personal Information Consultation Desk

7th floor, Urawa Garden Building, 2-8-16 Takasago, Urawa Ward, Saitama City, Saitama Prefecture, 330-0063

About regulation revision

Urawa Reds will review and revise (update) this "Personal Information Handling Policy" as appropriate.
Any revised content will be posted on this website.

Contact information

Inquiries regarding your personal information on this website are accepted at the following address.

Urawa Red Diamonds Public Relations Department
[TEL] 048-812-1001 (Main)
[MAIL] redsinfo@urawa-reds.co.jp