NEWS
Notice of delivery delay of uniform (authentic, KIDS)
Thank you for always supporting Urawa Reds passionately. This time, there is a delay in the shipment of the products to those who have purchased the following products in the secondary pre-sale at the online shop.
・ 2023 authentic uniform/1st [number print]
・ 2023 replica uniform / 1st KIDS [number print]
(Customers who purchased the above 2 products together with the 1st replica uniform will not receive the 1st replica uniform.)
According to the original schedule, we were preparing to have the product delivered by tomorrow's match against Cerezo Osaka on March 4 (Sat), but the product itself will not be ready until tonight. As a result, we were unable to deliver the goods as originally planned, and we apologize for any inconvenience this may have caused. We also sincerely apologize for the delay in contacting you regarding the delay.
For the customers who were planning to wear uniforms at Urawa Komaba Stadium for tomorrow's home opening match, we will take the following measures so that we can somehow hand over the uniforms.
About delivery of products at Urawa Komaba Stadium in the game against Cerezo Osaka on Saturday, March 4
Delivery time from 11:00 to 18:00
Pick-up location Urawa Komaba Stadium Outside Heartful Field
(next to the fan shop)
*Please be sure to bring something that can prove your identity, order number, order details, etc.
For customers other than the above, we apologize for the inconvenience, but we will start shipping sequentially from March 6 (Monday), so please wait for a while.
In addition, as an apology for this event, we will give you a "1,000 yen coupon" that can be used at the online shop. It is expected that the granting will be completed about 1-2 weeks after the product is delivered, so please check it on the online shop My Page.
In addition, for customers who have purchased, we will send separate information to the registered e-mail address.
We are very sorry for the inconvenience caused by this clumsiness.
In the future, we will strive to improve the service with related parties so that similar events do not occur, so we appreciate your understanding.
Urawa Red Diamonds
・ 2023 authentic uniform/1st [number print]
・ 2023 replica uniform / 1st KIDS [number print]
(Customers who purchased the above 2 products together with the 1st replica uniform will not receive the 1st replica uniform.)
According to the original schedule, we were preparing to have the product delivered by tomorrow's match against Cerezo Osaka on March 4 (Sat), but the product itself will not be ready until tonight. As a result, we were unable to deliver the goods as originally planned, and we apologize for any inconvenience this may have caused. We also sincerely apologize for the delay in contacting you regarding the delay.
For the customers who were planning to wear uniforms at Urawa Komaba Stadium for tomorrow's home opening match, we will take the following measures so that we can somehow hand over the uniforms.
About delivery of products at Urawa Komaba Stadium in the game against Cerezo Osaka on Saturday, March 4
Delivery time from 11:00 to 18:00
Pick-up location Urawa Komaba Stadium Outside Heartful Field
(next to the fan shop)
*Please be sure to bring something that can prove your identity, order number, order details, etc.
For customers other than the above, we apologize for the inconvenience, but we will start shipping sequentially from March 6 (Monday), so please wait for a while.
In addition, as an apology for this event, we will give you a "1,000 yen coupon" that can be used at the online shop. It is expected that the granting will be completed about 1-2 weeks after the product is delivered, so please check it on the online shop My Page.
In addition, for customers who have purchased, we will send separate information to the registered e-mail address.
We are very sorry for the inconvenience caused by this clumsiness.
In the future, we will strive to improve the service with related parties so that similar events do not occur, so we appreciate your understanding.
Urawa Red Diamonds
