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Rules and Manners for Spectators

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Urawa Reds participate in the Friends of the United Nations Asia-Pacific “Sports for Peace!” project with the aim of giving all fans and supporters a safe and enjoyable stadium experience. We ask for everyone’s goodwill and cooperation in helping us to achieve these goals!

・The “Sports for Peace!” Project
・Prohibited Items in the Stadium and other Spectating Manners and Rules
・A Message to Visiting Supporters
・Urawa Reds’ Match Management Regulations
・Points to Observe when Purchasing Tickets

The “Sports for Peace!” Project

Sport is a battle. It is, however, a battle which has rules. Under the “Sports for Peace!” project, http://www.urawa-reds.co.jp/english/sportsforpeace.html the teams demonstrate that through their play. In the stands, too, the spirit of Fair Play is essential. That is the kind of stadium which we seek to provide.

In particular, Urawa Reds promulgate and implement enlightenment activities to call on everyone to adhere strictly to “Six Prohibitions” in the stadium

Prohibited Items in the Stadium and other Spectating Manners and Rules

■ Introduction

Urawa Reds manage home games in accordance with the Urawa Red Diamonds Regulations for Organising and Managing Matches, which are based on the J. League’s Safety Principles for Organising Matches and the Regulations for Organising and Managing J. League Matches together with “Six Prohibitions”, other specific items and behaviours banned by Urawa Reds, items and behaviours banned by the J. League etc. Everybody who comes to the stadium is expected to behave in strict compliance with all of these regulations and prohibitions.

The J. League also revised its Security Regulations for Match Management in 2014. This revision chiefly reinforced the regulations by adding prohibitions relating to discriminatory behaviour and offences against public order and morality. We ask for everyone to understand these regulations well.

Behaviour which infringes these prohibitions, breaches of statutes etc. shall be dealt with by expulsion from the stadium, indefinite stadium bans and, in certain cases, resort to legal measures, as stated in the regulations.

Please be sure to follow the instructions, guidance and directions of match management and security officers and security staff

○ In addition to the various rules for spectators, the following articles of the management regulations also apply. Please refer to the Management Regulations for further details.

・Regarding the bringing in of prohibited items, the bringing in of any item which the match security staff deem either actually or liable to obstruct the management of the match or cause trouble or danger to others is prohibited.

・ Regarding stadium facilities, in any case where an incident or accident occurs or is deemed liable to occur, please be sure to follow the instructions, guidance and directions of match management and security officers, security staff or security authorities.

If Prohibited Behaviour Occurs
○ In the event of behaviour which contravenes any of the rules, or behaviour which causes security or safety problems, occurring, the response shall be made on the basis of the following procedures laid down in the management regulations. Please refer to the Management Regulations for further details.

・ Denial of entry / Expulsion / Confiscation of items (Excerpts and summaries of the management regulations)

・The club reserves the right to refuse entry to or order expulsion from the stadium, confiscate items etc. as it deems necessary.

・ The match organisers may demand damages and compensation for all losses incurred, including all damage incurred by the club through the imposition of sanctions on account of the prohibited behaviour.

・The persons responsible for management and safety can refuse entry to subsequent matches organised by the club and demand the return of tickets.

■ Regarding Prohibitions
Regarding prohibitions, the following has been laid down on the basis of the management rules. There is necessarily some overlap between these stipulations. Your understanding and cooperation will be appreciated

●The Six Main Prohibitions
Among the various rules, Urawa Reds have identified the six most important provisions which must especially be observed by all fans and supporters. These are based on the management rules and called the “Six Prohibitions”, as follows:

1. Discriminatory expressions
2. Violent behaviour
3. Throwing things onto the pitch
4. Vandalism
5. Trespassing into prohibited zones
6. Smoking in the stands


・ The prohibition of discriminatory expressions is also included in the list of items prohibited by the J. League, as listed below. On the basis of the J. League’s match management regulations, the following prohibitions have been added to Urawa Reds’ management regulations. (In summary and excerpts)

・ The bringing in of notice boards, signboards, banners, streamers, flags, placards, bibs, writing, drawings, printed materials etc. to which the following are deemed to apply is prohibited. (As currently laid down in Other Prohibited Items

, Urawa Reds fans and supporters are prohibited from using any such items except, in some specific categories, where they have been registered in advance.)

(1) Items used to express or suggest political, ideological or religious points of view
(2) Items inclusive of discriminatory or derogatory content
(3) Items not deemed to have the purpose of supporting or encouraging the players or team
(4) Items which could obstruct event management

・ The following behaviours are prohibited:
(1) Discriminatory or derogatory expressions or behaviour on the basis of race, skin colour, sex, language, religion, politics, birth etc.
(2) Expressions or behaviour which infringe on public order or morals

● Behaviours Prohibited at all Matches by the J. League
・ The bringing in of fireworks, crackers, smoke pots or gas horns
・ The bringing in of bottles or cans
・ Throwing things onto the field
・ Jumping down onto the field
・ Violent behaviour
・ Behaviour which is discriminatory, derogatory or otherwise infringes on public order or morality
※The main club involved shall judge whether behaviour falls in any of the above categories.



● Other Prohibitions laid down by Urawa Reds

Urawa Reds have also imposed other prohibitions based on the management regulations in addition to the core “Six Prohibitions”.

1. At all matches, both home and away and inclusive of training matches, the display of flags or banners, either large or hand-held, made by Urawa Reds fans and supporters, (excluding banners and large or small flags which have been approved in advance). Official flags and official supporters club flags may, however, be used. Such flags must be of the original size and may not be altered or joined together in a single piece. If using a non-standard flag pole, the pole must not be more than 2m long. Poles of any length made of polyvinyl chloride etc. may not, however, be used. Scarves made from towelling may be brought in and may be attached to barriers. Items of the following kinds may not, however, be brought in:

(1) Items which express or suggest political, ideological or religious points of view
(2) Items inclusive of discriminatory or derogatory content
(3) Items not deemed to have the purpose of supporting or encouraging the players or team
(4) Items which could obstruct match management

2. Spectating from the aisles or steps. (This applies to visiting teams fans and supporters as well.) This regulation may sometimes be relaxed depending on the state of crowding etc. in the stands. Please be sure to follow the instructions, guidance and directions of match management and security officers or security staff.

3. Spectating while standing on the seats.

4. Supporting the visiting team from unreserved home seating areas and reserved Reds, SA, SB and Back Upper seats.

5. Spectating from or passing through the unreserved home seating or back stand areas while displaying supporter items of the visiting team.

6. Except in the unreserved visitor seating area, the display of supporter items of the visiting team (banners large or hand-held, large flags etc.) or use of supporter drums etc. The display of supporter items of the visiting team and use of supporter drums etc.. is only permitted in the unreserved visitor seating area.

7. Spectating from or passing through the unreserved or reserved visiting seating areas while displaying supporter items of Urawa Reds.

8. Improper saving of seats in the unreserved seating areas. If seats are saved with sticky tape etc. which may damage stadium facilities, the tape etc. may be removed from all seats concerned, however many.
(※)Please cooperate by moving up and sitting closely together to leave no empty seats in the middle of rows from 60 minutes before the kick-off. Do not occupy more seats than you are entitled to. It is not necessary to be in your seat when spectators are asked to move up to fill empty seats but, in cases where it is judged that an excessive number of seats has been saved, warnings may be issued or items removed.

9. The use of umbrellas in the stands. They could cause injury to others. Please bring a poncho or other appropriate rainwear for use when it rains.

10. Putting your legs through, climbing up on, or sitting on the barriers.

11. The use of any kind of horn (“cheerhorns”, gas horns, vuvuzelas etc.), audio equipment, lasers etc. is forbidden because this could obstruct the conducting and progress of the match.

12. The use of hand-held loudspeakers, hand-held microphones etc. which have not been approved for supporter use.

13. The use of confetti or paper tapes or rolls, except when approved by the club.

14. Disorderly behaviour in the stadium.

15. Behaviour deemed liable to obstruct the management or progress of the match or cause trouble or danger to others, etc.

● Other Major Prohibitions laid down in the Management Regulations
Other major prohibitions stipulated in the management regulations are summarised below. Please refer to the Management Regulations for further details.

■ Bringing in of any display item deemed to express or suggest political, ideological or religious points of view or not deemed to have the purpose of supporting or encouraging the players or team
■ Bringing in of any item intended to provide publicity for a commercial corporation.
■ Entry without a valid ticket etc.
■ Protest gatherings, demonstrations etc.
■ Drunken behaviour due to the influence alcohol etc. which obstructs match management or causes inconvenience etc. to other people
■ Non-spectating activities, including solicitation, public speaking, meetings and proselytising.
■ Entry or parking of cars of bicycles in unauthorised places.
■ Requests for monetary donations or display of advertisements for a commercial activity.
■ Disposal of litter etc. except in designated places.
■ Photography or video filming for commercial purposes.
■ Distribution of sound or images on the Internet etc.
■ Resale of tickets (except to family and friends etc. on a non-profit basis)

● The J. League’s Rules and Manners for all J. League Matches
The J. League has laid down a common set of rules and manners for all J. League clubs. Everybody’s understanding and cooperation with these rules is requested so that all fans everywhere can enjoy their visit to the stadium.

Items to be observed Details
Some items should not be brought to the stadium. • Fireworks, firecrackers, smoke pots, gas horns etc. may not be brought in.
• Bottles and cans are also prohibited. Please transfer their contents to paper cups at the entrance. (※1)
• Pets are not allowed, except for guide dogs for assistance with seeing and hearing.
• Please cooperate with the bag check at the entrance.
Spectate in an appropriate manner. • Place all supporter banners only in the designated places so as not to obstruct other spectators or match management. (※2)
• All discriminatory or derogatory expressions and other expressions harmful to public order and morality are strictly prohibited.
• Never lean forward to wave a large flag from the front of the second or third tiers of stands because this is extremely dangerous.
Never do anything which could disrupt the progress of the match. • The use of whistles and sirens is prohibited. (※3)
• Never throw anything onto the field.
• Never enter the field.(※4)
Do not disturb other spectators or people in the vicinity of the stadium. • Never place items or stand in the aisles while spectating or cheering. Please cooperate by keeping all passageways clear for safety purposes. Smoking is not permitted in seating areas. Please smoke only in designated smoking areas.
• Never park in the parking areas of public facilities (emergency medical facilities etc.) in the vicinity of the stadium.
(※1)Urawa Reds do not ban the bringing in of plastic bottles.
(※2)At present, as stated in Other Prohibited Items, Urawa Reds fans and supporters are forbidden to use most kinds of banner etc.
(※3)In Other Prohibited Items, Urawa Reds forbid the use of horns (“cheerhorns”, gas horns, vuvuzelas etc.), audio equipment, lasers etc. which could obstruct the conducting and progress of the match.
(※4)As one of the “Six Prohibitions”, Urawa Reds forbid incursions into all prohibited zones, including the field.

■ Other Items to be Noted

・ The stadium has no car park. Please use public transport. Parking is prohibited on all roads in the vicinity of the stadium. Be sure never to park anywhere in a way that causes inconvenience to others.
・Re-entry to the stadium is not permitted once you have left it, except in the case of season ticket holders.


■ Designated Smoking Areas

Smoking is forbidden in the stadium, except in specially designated areas, as one of the “Six Prohibitions”. The designated smoking areas at Saitama Stadium and Urawa Komaba Stadium are as follows:


Saitama Stadium
2nd Floor Concourse(Pedestrian decks)

Urawa Komaba Stadium
Main Stand: Between Gates 5 and 6
Back Stand: 1st Floor Concourse / Landing on 2nd Floor Steps
Side Stans: Outside Gate 8
Visitors’ Side Stand: Outside Gate 20

Requests to Visiting Supporters

Urawa Reds manage home games in accordance with the Urawa Red Diamonds Regulations for Organising and Managing Matches, which are based on the J. League’s Safety Principles for Organising Matches and Regulations for Organising and Managing J. League Matches together with “Six Prohibitions”, specific items and behaviours banned by Urawa Reds, items and behaviours banned by the J. League etc. All supporters are kindly requested to behave in strict compliance with these regulations and prohibitions, follow the instructions, guidance and directions given them by security staff, and exhibit the necessary understanding and cooperation so that everyone can enjoy their visit to the stadium.

● Prohibitions in the Stadium
The rules and manners that we ask visiting supporters to observe are listed below. Please pay close attention to both the match management regulations and the specific prohibitions

- It is forbidden to spectate from the aisles or on the steps.
- It is forbidden to stand on the seats while supporting
- Visiting supporters are requested to purchase seats in the designated reserved or unreserved seating areas for away supporters. The unreserved home seating areas and reserved Reds, SA, SB and Back Upper seats are for use by Reds supporters and may not be used by visiting team supporters.
- Supporters wearing supporter goods of the visiting team are not permitted to pass through or spectate from the unreserved home seating areas or back stand.
- The display of visiting team flags, banners etc. and use of supporter drums etc. is forbidden outside the unreserved seating area for visiting supporters. (Visiting team flags, banners, drums etc, may only be used in the unreserved visiting supporter seats.)
- The use of umbrellas is not permitted in the stands because they could cause injury to others. Please bring a poncho or other appropriate rainwear for use when it rains.
- It is forbidden to put your legs through, climb up on, or sit on the barriers.
- The use of any kind of horn (“cheerhorns”, gas horns, vuvuzelas etc.), audio equipment, lasers etc. is forbidden because this could obstruct the conducting and progress of the match.
- Only hand-held loudspeakers and hand-held microphones which have been approved for supporter use may be used.
- The use of drums etc. for supporting or equivalent purposes is forbidden in the passageways (concourse, pedestrian deck) of the unreserved visiting supporter seating area during special events.
- The throwing of confetti or rolls of paper or tape is forbidden.

● Entering the Stadium
・ It is permitted to save places in the queue (with plastic sheets) from 9 am on the day before the match. These places may be reserved close to the visitors’ gate at the South Gate of Saitama Stadium.
※ It is forbidden to reserve places with plastic sheets prior to that. Any such place reservations will be considered invalid and all sheets and other items put down will be removed and destroyed.
・ Reservation of places in the queue for the unreserved visitor seating area commences at 7 am on the day of the match. These places may be reserved on the visitors’ side of the South Gate of Saitama Stadium.
・ The unreserved visitors’ seating area opens two and a half hours before kick-off. Entry is from the South Visitors’ Side. Please proceed to the unreserved seating area for visitors via the fixed route.
・Re-entry is not permitted to those who leave the stadium.
・To record your attendance at the match using the “One Touch Pass” smart card, touch the card on one of the card readers installed at the gates. (Card readers are also located at the left luggage stations on the north and south sides of the stadium.)

● Display of Banners etc.
・ When setting up banners, obey the instructions of the match management and security officers or security staff.
・ Banners may only be displayed in the designated zone of the unreserved visitor seating area.
・ Banners may not be displayed in the buffer zone between supporters. (The buffer zone varies depending on the fixture.)
・ Banners may not be displayed facing outward from the stadium.
・ Banners may not be placed over advertising boards, conceal emergency lights or obstruct passageways.
・ Banners must not breach the prohibitions on discriminatory behaviour or expressions laid down in the Management Rules.

● Use of Large Flags (Flags with Metal Poles)
・When using a large flag, be sure to follow the instructions of the match management and security officers or security staff.
・ Large flags may only be used in the front row, above the entrance and at the very back of the unreserved visitor seating area.
※ For safety, never wave a flag downwards when using a flag above the entrance or at the very back. Only two flags may be used above the entrance, one in each corner.
・ In the front row, flags may not be waved or laid down so that they protrude over the pitch-side fence (because this area is used for match management).
・When using a large flag, inform the people around you and be careful not to cause any danger or nuisance to others.
・When displaying flags, be sure to abide by the prohibitions on discriminatory behaviour or expressions laid down in the management rules.

● Stalls, Events etc.
・ Spectators in the unreserved visitor seating area are asked to use the food stalls in that area.
・ The food and supporters’ goods stalls on the South Plaza may be used by anyone. Please be aware, however, that re-entry is not possible if you leave the stadium.

Urawa Reds’ Match Management Regulations

Urawa Red Diamonds Match Management Regulations

Article One (Purposes)
These regulations have been laid down with regard to all league, league cup and other matches hosted by Urawa Red Diamonds Co., Ltd. (hereinafter, Urawa Red Diamonds) for the purposes of assuring the smooth and secure management of matches and safety of the football spectators, players, match officials, team staff and all other persons concerned.

Article Two (Persons to Whom these Regulations Apply)
These regulations apply to all persons who seek to enter or have entered the stadium or other related facilities.

Article Three (Definitions)
The meanings of technical words used in these regulations shall be defined as follows:
1. Match: All league, league cup and other matches hosted by Urawa Red Diamonds
2. Facilities The stadium etc. facilities and surrounding areas controlled by Urawa Red Diamonds for the purpose of Match management
3. Management and Security Executives The persons responsible for overall safety and management in the Facilities, who shall be executives or representatives of the J. League club.
4. Management and Security Officers The members of club staff appointed by the Management and Security Executives to supervise matters related to securing the safety of the event.
5. Security Staff The outside staff appointed by the Management and Security Executives to secure the safety of the event.

Article Four (Prohibited Articles)
Persons who seek to enter or have entered the stadium or other related facilities may not bring any of the following articles into the Facilities unless the necessity of so doing is recognized by the Management and Security Executives.
1. Articles prohibited under the J. League’s Rules and Manners for all J. League Matches (Items prohibited at all J. League matches)
2. Articles prohibited by the manager of the facility.
3. Notice boards, signboards, banners, streamers, flags, placards, bibs, writing, drawings, printed materials etc. to which the following are deemed by the host or organizer to apply:
(1) Items used to express or suggest political, ideological or religious points of view
(2) Items inclusive of discriminatory or derogatory content
(3) Items not deemed to have the purpose of supporting or encouraging the players or team
(4) Items which could obstruct event management
4. Articles brought in for the purpose of publicizing a particular company or corporation (including items suggestive of a particular commercial company or product).
5. Other articles, irrespective of the foregoing, which are prohibited by Urawa Red Diamonds.
6. Other articles which the Management and Security Officers or Security Staff deem liable to obstruct the management or progress of the Match or cause a nuisance or danger to others.

Article Five (Prohibited Behaviours)
Persons who seek to enter or have entered Facilities may not engage in any of the following behaviours in any facility unless the necessity of so doing is recognized by the Management and Security Executives
1. Behaviours prohibited under the J. League’s Rules and Manners for all J. League Matches
2. Behaviours prohibited by the manager of the facility.
3. Items prohibited specifically by Urawa Red Diamonds
4. Entry without a proper ticket or pass.
5. Protest meetings, demonstrations etc. which may obstruct smooth event management.
6. Entry to the Facilities in a state of drunkenness due to alcohol, drugs etc. or intoxication due to the same inside the Facilities, thereby obstructing Match management or the activities of others. (Drunkenness shall mean the state in which proper behaviour may become impossible due to the influence of alcohol etc.)
7. Non-spectating activities, including soliciting, public speaking, assembling and proselytizing at the Facilities or related places
8. The driving of cars and riding of bicycles and parking of the same in non-authorised areas
9. Commercial activity, the gathering of donations, display of publicity items etc.
10. Disposal of litter and other waste except in the designated places.
11. Still photography and video shooting of the Match, ceremonies or spectators for commercial purposes
12. Distribution of sound or video of all or part of the event on the Internet or other media
13. Other behaviours which Security Staff judge will or are liable to obstruct the progress of the Match or cause a nuisance or danger to others.
14. Expressions and behaviours which are discriminatory or derogatory to others in regard of race, skin colour, sex, language, religion, politics or place of origin.
15. Other expressions and behaviours which damage public order and morality.

Article Six (Concerning the Facilities)
Persons who seek to enter or have entered Facilities must adhere strictly to all of the following requirements:
1. Tickets, proof of identity, passes etc. must be produced on demand.
2. For safety, cooperation with bag checks, the examination of personal items etc. is mandatory.
3. In the event of an incident or accident, or when such is anticipated, the instructions, guidance and directions of Security Staff must be obeyed.

Article Seven (Right to Refusal of Sale)
The host will not sell tickets to persons in any of the categories listed below. The host will also refuse entry on the basis of Article Nine to any such person who obtains a ticket either directly or through a third party.
1. Members of gangs or other anti-social organizations (hereinafter, Gang etc. Members and Gangs etc., respectively)
2. Persons who have ceased to be Gang etc. Members within the past five years.
3. Persons who make use of Gangs etc. or Gang etc. Members either for their own profit or for the profit of a third party.
4. Persons who provide funding etc. or assistance etc. to Gangs etc. or Gang etc. Members which contribute to the continuance and business of such Gangs etc.
5. Persons who have socially reprehensible relations with Gang etc. Members.
6. Persons who obtain tickets for a purpose in contravention of Article Eight.
7. Other persons to whom, for a substantial reason, the host club or organizers deem it inappropriate to sell tickets.

Article Eight (Prohibition of Resale etc.)
The resale (including by Internet auction) and other forms of transfer of tickets to multiple third parties without the permission of the host or organizers is prohibited. However, resale or other forms of transfer for non-profit and non-business purposes to family, friends, clients and other persons with whom the ticket holder enjoys a special relationship are excluded from this provision.

Article Nine (Denial of Entry, Expulsion and the Confiscation of Items)
1. The Management and Security Executives reserve the right to refuse entry to, expel from the Facilities, confiscate items as necessary from etc. persons in contravention of Articles Four, Five and Six and as defined in Article Seven.
2. The host and organizers reserve the right to demand damages and compensation for all losses incurred due to the behaviour of persons specified in the previous clause, including all damage incurred by the club through the imposition of sanctions on account of the prohibited behaviour.
3. The Management and Security Executives reserve the right regarding persons specified in the first clause above to refuse entry to subsequent matches organised by the club and demand the return of tickets.
4. Persons refused entry to or expelled from the Facilities may not demand a refund of their ticket.

Article Ten (Delegation of Authority)
The Management and Security Executives reserve the right to delegate their authority over a particular facility to others.

Article Eleven (Supplement)
These regulations were revised on 25th April, 2014 and the revisions came into effect on that day.

Urawa Red Diamonds

Points to Observe when Purchasing Tickets

■The unreserved home seats and reserved Reds, SA, SB and Back Upper seats are for use by Urawa Reds supporters and may not be used for supporting the visiting team.
Further, tickets for the unreserved visiting supporter seating area may not be used to enter the unreserved seating area for home supporters.

Supporters of the visiting team should purchase tickets for the reserved or unreserved seating areas for visiting supporters. The reserved and unreserved seating areas for visiting supporters are intended for use by supporters of the away team, and support for Urawa Reds in these areas is forbidden.
Tickets for the unreserved home supporter seating area may not be used to enter the unreserved seating area for visiting supporters.
The size of these areas varies depending on the fixture for matches at Saitama Stadium.

■Regarding Unreserved Seats behind the Goal for Home Supporters
Starting last season, the use of these seats is now organized according to the manner of support in order to enable all supporters to have an enjoyable and comfortable stadium experience, as follows:
Behind the North Goal: This is an area for fervent support. The central zone, especially, includes many fans who provide their support standing up.
Behind the South Goal: This is an area for families where children can enjoy supporting the team. Supporters here are expected to remain seated, in principle.
Unreserved seats for home supporters do remain valid for both the north and south ends.

■Entry for pre-school children is free for one child per adult on the condition that the child sits on the adult’s lap. A ticket must be purchased for any child who occupies a seat.

■Please be aware that there is no car park. Please do not come to the stadium by car.

Urawa Reds : Saitama Stadium Seating Plan & Ticket Prices